Tuesday 23 August 2016

First-World Problems

If one more well-meaning soul lectures me about first-world problems and why they are wholly unimportant, I just might have to stick a stiletto through their iris. I get that in the grand scheme of the world's issues, my battle for Internet and cable is trivial. In no way am I comparing my frustrations to those of the child escaping war-torn Syria nor am I comparing it to the misery of the pregnant young panhandler who sits on a corner down the street. I fully understand that I am blessed and I count those blessings every single day. I NEVER forget what I have and how it came to be and I refuse to be lectured to by loving hearts online who have no idea how I go about my daily routine.

You see...while they might seem trivial to some, "first-world problems" are real issues because we happen to live in the first world. These are the everyday aggravations that punctuate our day. It could be that traffic jam that made you late for a crucial job interview or perhaps it was the self-checkout machines at the grocery store that double charged you for the cherries. What may sound petty to me is mostly likely not petty to you. Maybe that job interview was your first in a month of unemployment or maybe that double charge means no protein for dinner. So, when I post of my aggravations on social media about the fact that we have now been without Internet and cable service for more than three weeks, with no end in sight, I am offering up a public primal scream to relieve the frustrations. I have tried to infuse humour into the situation because, frankly, laughter is a tonic and the absurdity of this situation cries out for it. But, no! I do NOT choose to be aggravated and sometimes we are not the source of our own unhappiness. Sometimes, and this is absolutely one of those cases, other people are the source of my aggravation. In this case, it is the dozens (and I am not exaggerating here) of service people, technicians, call centre employees, managers and the like at THREE separate providers that have caused my aggravation. We have had people hang up on us; been told that the job has been rendered complete; stiffed on appointments after wasting SIX separate days staying home waiting; told that there would be no problem in hooking us up and then told they don't service our building even though half of the units here use that provider; been promised phone calls that never came more than a dozen times; and that is just the short list. So tell me again how I am the source of my own aggravation?

If you think that the lack of Internet access is a first-world problem, I hear you. It is also crucial to how we work and make our livings. Imagine for a moment that you rely on electricity to make your business viable. Certainly, you could operate for a few days without it, but three weeks? My guess is that when it started costing you time and money, that little "first-world problem" might not seem so trivial. How's that aggravation level now?

This battle for Internet/cable/phone service has both The Husband and me at the end of our tether. We have probably exceeded our data plans on our phones attempting to solve this problem. It is yet another hard cost that we will never recover. God bless my man as he has taken on this odious task and has spent far too many hours raging against the conglomerates, hours that he should have been working. Is he really the source of his own aggravation? 

I have refrained from cursing in this post because I can no longer come up with vile enough or descriptive enough words to adequately express how I feel. The comedy of errors, in this case, has turned into something uglier and while I am trying to keep up my sense of humour, I do draw the line at online rebukes and lectures. Unless you are sitting where I'm sitting, keep your judgements to yourselves. That said, honest help on any level would be gratefully appreciated.

I apologize publicly if I have offended anybody with my rant. I get it that people would rather hear or read the hearts and flowers stories of life online in their social media feeds. If I have disappointed you all by turning negative for a bit, the unfriend or unfollow button is at your disposal. I'm a big girl. I'll get over the disappointment. But I refuse to pretend that everyday problems aren't relevant problems simply because they don't fit someone else's definition of importance.
For now, I'm still waiting and hoping that somebody somewhere can get us out of the last century and turn on 2016 for us again. We kind of miss it. 

3 comments:

  1. Oh! I can see that you are so upset. Your problems are your problems. However little or big - they are yours. So don't bother about those who make you realize that it's all trivial.

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  2. I didn't know you wore stilettos. Learnt something new about you today :)

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    Replies
    1. Well...if this keeps up, I may have to don them and sell myself for cable and Internet. ❤️

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